Topics

Quality Audits
Reliability
Innovation and Excellence Management
Quality Management in Global Organizations
Risk Management
Change Management
Knowledge Management
Cost of Quality
Supply Chain Quality
Product Quality
Software Quality
Quality Metrics
Standardization
Customer-Centric Service
Public Sector Quality
Review and Lessons Learned Processes
Contribution of the Human Resource to Quality
Environmental quality
Energy Management
Test Laboratories
Quality and Risk Management in Financial Services
Quality Engineering in Development
Quality Engineering in Production and Testing